Frequently Asked Questions

Everything you need to know about your next tech upgrade.

What is the standard shipping time for electronics?

Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while express options are available at checkout for 1-2 day delivery.

Do my products come with a warranty?

Yes, all hardware purchased through Hitscan includes a 1-year limited manufacturer warranty covering defects in materials and workmanship.

What is your return policy for opened items?

We offer a 30-day return window. If the item is opened, it must be returned in its original packaging with all accessories to be eligible for a full refund minus a 10% restocking fee.

Are your products compatible with international power standards?

Most of our electronics support 110V-240V, but we recommend checking the specific product specifications page or contacting support to confirm if a regional plug adapter is required.

How do I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to our real-time tracking portal to monitor your delivery.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and financing options through Klarna and Affirm.